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Pelaa is a new casino site rising in the iGaming industry. It brings over 1,300 games to the market. Genesis Global Limited established Pelaa casino site in 2018 and gained popularity for the game selection it offers. It offers many categories from slots, blackjack, roulette, video poker, baccarat, and table games.
It operates under two licences from the Malta Gaming Authority and the Swedish Gambling Authority. They are two regulatory bodies with high authority in the industry. Pelaa casino site also ensures innovative gaming list from many software providers. Different reputable casino providers from NetEnt, Microgaming, iSoftBet, Play’n GO, Evolution Gaming, and Red Tiger Gaming.
In fact, eCOGRA has recognized the operation of the Pelaa casino site. It is also guaranteed with a TST certificate for Random Number Generator (RNG) games for a fair gaming experience. Another layer of protection is also offered in Pelaa website with SSL encryption to ease any worry from unsecured third parties.
Pelaa includes an instant play feature on their website. So, you don’t need an account to play their games. Let’s look up in this review how they deal with casino games.
The sites presented have been reviewed by
✔ Multiple section of 1300+ games
✔ Open for many banking options
✔ Numerous software developer
✘ Limited time for customer support
✘ Few bonus promotions
✘ Withdrawal fees
Ratings of Key Factors
Pelaa offers multiple security measures on their website. For one, the casino has a 128-bit SSL certificate. This certificate protects all of Pelaa’s players, keeping their data private on the site.
It also operates under TST certificates, a subsidiary company of eCOGRA. It checks out sites that follow the standard for being fair play with all games. Pelaa is 100% RNG-based, ensuring fair draws on their game selection.
Pelaa also holds licences from multiple regulatory bodies for their casino operation. Malta Gaming Authority supervises Genesis Global Limited which is the owner of Pelaa casino. MGA is a reputable regulator in the iGaming industry known to provide audits in casino sites.
In addition, the Swedish Gambling Authority granted a licence for Pelaa gambling operation. They were able to get a licence from the UK Gambling Commission. Yet, due to some complaints their UKGC licence has now surrendered. Still, they put measures to ensure safety standards for players’ gaming experience.
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Bonus offers are not a highlight of the Pelaa casino site. Yet, it has an exception for welcome bonuses for players. There is a decent welcome bonus of 100% match bonus of up to £100 and 150 free spins.
Pelaa doesn’t require any account to play at their casino. So, welcome bonuses are up for grabs for every first deposit when you play. The list of bonuses are open for the first four deposits. It requires you to deposit $20. In order to claim your bonus the condition is to wager your bets forty times in any games.
Bonus deals are also available on subsequent deposits. It has an extra 25% in bonus cash for your first few deposits to keep you coming back for more.
If you want other incentives, Pelaa VIP players are entitled to more bonuses. The special incentives include a personal account manager, birthday gifts, increased withdrawal limits, holiday packages, and more.
Pelaa links customer support on their page for times you may encounter issues while playing. You have multiple options to contact them to raise your concerns. The available customer support options are via email, live chat, and phone contact.
If you want an immediate response, you can reach their agents through live chat. However, the site’s feature is only available from 9 AM to 1 AM GMT.
For other alternatives, you can direct them through emails. It takes 2 to 3 business days for them to get back to your concern, though. Phone support is also available if you have inquiries on their website. But their phone support isn’t as reliable and could take up to ten minutes before getting a reply. The live chat would have been great, but it’s schedule makes it hard for players who play between those dead hours.
Pelaa partners with multiple software providers to manage its game selection. Its team is composed of popular software developers in the iGaming industry, like NetEnt, Microgaming, iSoftBet, Play’n GO, Evolution Gaming, and Red Tiger Gaming.
Then, the range of local and mid-tier game providers in the list of softwares developers include Pragmatic Play, Quickspin, Yggdrasil Gaming, Big Time Gaming, Gaming Wazdan, Gamomat, and Skywind Group.
Each software provider has their topnotch game technology. For example, NetEnt and Evolution Gaming offer their services along the lines of live dealer games. The games also include innovative slots and table games from Microgaming, IGT, and iSoftBet.
Pelaa also manages to partner with developers that focus on design in games. Along with a fascinating list of games, it also has game providers with progressive jackpots that you can bet on.
Pelaa’s website interface gives off a simple mediaeval fantasy vibe. Despite that, its site offers minimalistic designs. The quality of designs and fonts are clear for its purpose. It has the right emphasis on what it needs to feature on the page.
The landing page will display bonuses and promotions you can register on Pelaa websites. It has a clear catalogue for you on the landing page for its 1,300 plus games.
It has a smooth navigation process. Good suit to match their quality and quantity features for casino websites. You can browse on the selection page of their Pelaa’s games seamlessly through the search bar function. It’s similar to the menu button that links to contacts and information you want to look up.
Overall, its appearance is simple and functional. It balances its goal for it to include design and provide service at the same time.
Overall, Pelaa has a decent function as an average online casino site. Since 2018 Genesis Global Limited initiated Pelaa on the market, it has already included 1300+ games on their selection. In terms of developing its casino platform, it takes fast-paced progress. And many more fascinating games are coming with the numerous developers it partnered with.
Many casino sites now follow minimalistic designs. If you want a simple interface, Pelaa might suit your preference. However, they might focus on offering more bonuses and promotions for players. Aside from welcome bonuses they need to develop something that can allure more customers to check out their games.
Their banking methods are also less hassle. Since they support many banking options that you may choose and free of charge. In addition, Pelaa still needs improvement to enhance protection for their customers’ game experience. Their instant play feature needs continuous updates to encryption and many safety measures.
Pelaa can offer quantity and quality games for everyone. If you liked this online casino review, you can check out more at Crypto Club Site today.
Pelaa is registered to the Malta Gaming Authority and the Swedish Gambling Authority. It means the standard of operation in Pelaa website is legit based on the granted licences from these regulatory bodies.
Genesis Global Limited is in-charge of Pelaa casino operations.
Pelaa reserves the right to immediately suspend your account if found to be accessing it in a prohibited jurisdiction.
Mad About Slots does not charge withdrawal transactions. However, withdrawals by Wire Transfer have a minimum limit of £/$/€50, all other withdrawal methods have a minimum limit of £/$/€2.5.
Pelaa Online Casino Score
Pelaa Online Welcome Bonus
100% match bonus of up to £100 and 150 free spins.