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✔ Enormous player bonuses
✔ 300+ game available and live gaming dealers are available
✔ Minimal but functional user interface
✘ Only has two game providers
✘ Long withdrawal process
✘ Customer support could use some improvements.
Ratings of Key Factors
Rich Palms offers hefty bonuses for players! It’s one of the attractions of online casinos to offer starting bonuses. But Rich Palms brought these to another level with multiple bonuses in their platform. You can earn bonuses from first time sign ups, special events, and daily bonuses.
Similar to all online gambling sites, players need to sign up an account to the website first. Welcome bonuses is the largest bonus you can earn in Rich Palms: 250% match bonus offer + 100% cashback for the first deposit. There’s also a 275% bonus + 100% cashback for the second deposit. And last, a 300% multiplication + 100% cashback for the third time.
You can also expect an excellent special bonus. Promotions for new games come with bonuses as their presents. Relax on your weekends with their weekend chills bonus offer. It also includes holiday party bonuses that can make your jackpots more exciting.
Look up too for their available daily bonus. Every day of the week has different offers of bonuses. The wagering requirements range from 20x to 35x before you could get your bonus.
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Rich Palms Casino’s customer support offers a hand 24/7 on the line. Live chat is their most accessible contact, taking around five minutes before an agent reaches you.
If you want to contact them through email, it’s also available on their webpage. But many players complain how they never get a response through email. But for the most part, understand your concern and see if it needs immediate concern or could pass off through email.
But if you have an urgent concern, contacting them through telephone is also an option. But we would still consider live chat more useful because it took us a long time getting to an agent with phone support. The only case you’d prefer this is if you lose your internet connection, which leaves you with phone support.
Available varieties of casino games are present in Rich Palms casino. Even though there are a limited number of games compared to other casino sites, it has a wide range to offer. It is open to your favorite draw slot games. You can spin the wheel with Achilles in a Greek-themed slot machine.
Poker games are also available to entertain you on their websites. Players have choices to play cards either with video poker options or live dealer games. You will never be left out with this selection of poker games: Loose Deuces, Jacks Or Better, and Sevens Wild.
While many enjoy the first two, you can try to check out some special games at your own risk. Scream your heart out as you play bingo or roll your luck in a dice game. Baccarat 21 and Blackjack are open in the table games section. There’s an array of games that you can play out of your skill and interest.
There’s a wide variety of banking options you may choose at Rich Palms Casino. Options range from fiat currencies to cryptocurrencies for deposits and withdrawals. For fiat currencies, you can pay through e-wallets, wire transfers, and debit and credit cards. Then for cryptocurrencies, Rich Palms Casino accepts Bitcoin, Ethereum, and Litecoin.
The minimum amount you can deposit is $25 for all methods, excluding NeoSurf, where it’s only $10. The maximum limit is $1000 for bank cards, $250 for Neosurf, and $25,000 for cryptocurrencies. Deposits come quickly to match your excitement to play. But it’s obvious that Rich Palms Casino has a high minimum requirement for deposits.
For its cashout process, it may take you between two to seven days, depending on your banking method. It’s also a little tedious to wait for that long, which is where most complaints come from. The minimum you can withdraw is $100 per day and only $1,000 weekly. Rich Palms will also review your withdrawal and verify your account first, which takes so long.
Overall, Rich Palms Casino is an average to below average online casino. At first, it brought a huge hype for its huge bonuses and amazing interface. But only because the promotions are great doesn’t mean they’ll stand up until you get them. This was our overall impression of Rich Palms Casino.
It’s definitely a legitimate online casino, but it does have many problems that make its reputation say otherwise. For one, its withdrawals take too long compared to how fast the site takes in deposits. There are also so high minimum yet so low caps for both, which makes it hard to get one’s money out of the casino.
The bonuses are great and security is topnotch. But the way the site’s customer service is close to being unresponsive doesn’t help at all. There are also games, but they’re not that much compared to other online casinos. If you’re looking for an online casino, then Rich Palms Casino is a choice. But if you want more than what you get, there are more options out there.
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Rich Palms Casino is a legit online casino. It only takes so long to withdraw with their tight transaction process. Also, their terms for bonuses are a bit vague, but still legitimate.
Alistair Solutions N.V. owns and operates Rich Palms Casino.
Rich Palms Casino Score
Rich Palms Welcome Bonus
250% Bonus + 100% Cashback